Dhk7 Terms and Conditions — Please read before use

📄1. Introduction

Welcome to dhk7.pro. These Terms & Conditions ("Terms") govern the use of all services on the dhk7 platform. By creating an account or using our services, you confirm that you have read and agreed to these Terms in full.

Dhk7 is a licensed online Sports Betting and gaming platform dedicated to providing users in Bangladesh with a safe, transparent, and entertaining experience. We publish clear, easy-to-understand terms so every member can readily know their rights and responsibilities.

In these Terms, "we", "us", or "dhk7" refers to the entity operating dhk7.pro. "You" or "user" refers to any registered or unregistered visitor.

👤2. Account Register

An active account is required to place bets or play games on dhk7. To complete registration, you must provide the following information:

• Full Name (as per National ID or Passport)
• Active Mobile Number
• Valid Email Address
• Date of birth (as proof of 18+ age)
• Preferred payment method (bKash, Nagad, or Rocket)

Each user may hold only one account. If multiple accounts are created, dhk7 reserves the right to close all of them and forfeit the associated balances. Providing false information at registration will result in immediate account termination.

You are solely responsible for keeping your account password confidential. Sharing your login credentials with any third party is strictly prohibited. If you suspect unauthorized access to your account, contact our support team immediately.

✅3. Eligibility Requirements

To use the dhk7 platform, you must meet the following requirements:

• You must be at least 18 years of age.
• You are of sound mind and are using this platform of your own free will.
• You are not accessing the platform from a country or region where online gaming is prohibited by law.
• You are not an employee of dhk7 or an immediate family member of one.
• You are not a professional player using insider information to place bets.

By completing registration, you automatically confirm that you meet all of the above requirements. If it is later found that any condition was not met, the account will be closed and the balance forfeited.

🏏4. Betting Rules

The following rules apply to all betting activity on dhk7, including Sports Betting, live betting, and casino games:

• Once a bet is confirmed, it cannot be changed or cancelled.
• The minimum stake per bet is BDT 10, and the maximum varies by category.
• If an event is cancelled or abandoned, the full bet amount will be refunded.
• In the event of a match tie or draw, the outcome will be determined in accordance with the applicable rules.
• Dhk7 is not liable for any disruption to live betting caused by internet connectivity issues.
• Dhk7 reserves the right to void any bet where incorrect odds were displayed due to a technical error.
• If suspicious betting patterns are detected, payments may be placed on hold until an investigation is completed.

Dhk7 reserves the right to accept or refuse any bet. A bet placed just before odds change will be settled at the original odds, provided it has already been confirmed in the system.

💳5. Payments & Transactions

Dhk7 currently supports deposits and withdrawals via bKash, Nagad, and Rocket. The following terms apply to all transactions:

• The minimum deposit amount is BDT 100.
• The minimum withdrawal amount is BDT 500.
• Withdrawal requests are typically processed within 24 hours.
• Withdrawals may be put on hold if your account has not been verified.
• Withdrawals must be made using the same method as the deposit.
• Deposits from third-party accounts will not be accepted.
• We reserve the right to verify any transaction as part of our anti-money laundering obligations.

If a deposit fails for any reason, the amount will be automatically returned to your mobile banking account. Processing times may vary depending on your bank or mobile operator.

🎁6. Bonuses & Promotions

Dhk7 regularly offers bonuses and promotional deals. The following terms apply to all such offers:

• Each bonus comes with specific wagering requirements that must be met before any withdrawal can be made.
• The welcome bonus is available once only, on your first deposit.
• Creating multiple accounts to claim bonuses is strictly prohibited.
• Any bonus that reaches its expiry date will be automatically cancelled.
• Winnings from free bets cannot be withdrawn directly — wagering requirements must be fulfilled first.
• Dhk7 reserves the right to modify or cancel any promotion at any time.

If bonus abuse is confirmed, the bonus and any related winnings will be forfeited and the account may be suspended. Play fair and treat bonuses as a fun extra.

🛡️7. Responsible Gaming

Dhk7 believes gaming should be a source of entertainment, not addiction. We take responsible gaming seriously, which is why our platform offers a range of protective tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limits: Set a limit on how much you want to wager within a given period.
• Self-Exclusion: Take a break from the platform for a set period of time.
• Cooling-Off Period: Take a break ranging from 24 hours up to 30 days.
• Reality Check: You will receive periodic reminders about the duration of your current session.

If you or someone you know may be struggling with a gambling problem, please reach out to our support team without delay. For more information, visit our Responsible Gaming View the page.

🔒8. Privacy

Dhk7 is committed to protecting your personal information. Data we collect is used solely for platform operations and service improvement. We do not share your personal information with third parties, except where required by law.

Our website uses cookies. Disabling cookies may cause some features to not work correctly. For more details, please see our Privacy Policy Read the page.

🚫9. Account Closure

Dhk7 reserves the right to temporarily or permanently close your account for any of the following reasons:

• Breach of Terms
• Operating Multiple Accounts
• Providing False Information
• Bonus Abuse or Fraud
• Money Laundering or Suspicious Financial Activity
• Harassment of other users or staff

You may close your account at any time. Any remaining balance will be returned to you, subject to the applicable withdrawal conditions.

⚖️10. Dispute Resolution

If you have a complaint or dispute, please contact our customer support team first. The support team will endeavour to resolve the issue within 72 hours.

If the matter cannot be resolved through support, it will be escalated to our senior management. The final decision rests with dhk7 authority and is binding.

🔄11. Right to Amend

Dhk7 reserves the right to modify, amend, or update these Terms & Conditions at any time. Users will be notified of significant changes via email or through the platform in advance.

Continued use of the platform after any changes have been made will be considered acceptance of the updated Terms. We recommend visiting this page regularly to stay informed.

📬12. Contact

If you have any questions about the Terms and Conditions, please get in touch with us:

• Live Chat: Click the chat button at the bottom right of the website (active 24/7)
• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week

Our team is always ready to help. If you run into any issues, don't hesitate to get in touch.