Data Protection Strictly Confidential SSL Encryption

Dhk7 Privacy Policy — Your data is safe with us

Everything about how your personal data is collected, stored, and kept secure at dhk7 is explained here in full. We believe transparency is the best protection.

Last Updated: January 1, 2026

🔒1. Introduction

Your privacy is our top priority at dhk7.pro. This Privacy Policy ("Policy") explains what information is collected when you use the dhk7 platform, how it is used and protected, and what rights you have.

By using the dhk7 website or app, you agree to this Privacy Policy. Please read it carefully before registering. If you have any concerns, contact our support team.

This Privacy Policy is an integral part of dhk7's Terms and Conditions. Accepting one constitutes acceptance of the other.

We follow international data protection standards, maintaining both technical and human security measures to keep your information safe.

📋2. What Information We Collect

Dhk7 collects two types of data: information you provide voluntarily, and data collected automatically while you use the platform.

Information You Provide:

  • Full Name & Date of Birth
  • Mobile Number & Email Address
  • National ID or passport number (for verification)
  • Mobile Banking Account Number (bKash/Nagad/Rocket)
  • Address & Division
  • Profile Photo (Optional)

Automatically Collected Information:

  • IP Address & Device Information
  • Browser Type & Operating System
  • Page Visit History & Session Duration
  • Betting & Gaming Activity Logs
  • Transaction History & Amount
  • Data collected via cookies and tracking technologies
Type of Information Mandatory? Purpose
Name & Date of Birth Yes Identity Verification & Age Confirmation
Mobile Number Yes Account Verification & Support
NID / Passport If Required KYC & Anti-Money Laundering
Payment Information Yes Deposit & Withdrawal Process
Browsing Data Automatic Service Improvement & Security

🔍3. How We Collect Information

Dhk7 collects your information in several ways. Here is what you should know about each method:

  • Registration Form: Information you provide when creating an account.
  • KYC Verification: When uploading your ID and photo.
  • Payment Processing: Mobile banking details provided during deposits and withdrawals.
  • Customer Support: Information provided during chat or email support.
  • Cookies & Tracking: Automatically collected while browsing the website.
  • Third-Party Verification: From payment gateways or KYC partners.

We never collect your data without your knowledge. You are informed upfront about every method of collection.

🎯4. Purpose of Data Use

Dhk7 uses your information only for specific, legitimate purposes — never for anything beyond what is necessary:

  • Account Management: Creating and maintaining your profile.
  • Transaction Processing: Deposit, withdrawal, and bonus management.
  • Identity Verification: Verifying age and identity, and preventing fraud.
  • Customer Support: Resolving issues and answering questions.
  • Security Assured: Detecting unusual activity.
  • Legal Obligations: Compliance with government regulations.
  • Service Improvement: Improving the user experience.
  • Relevant Offers: Sending promotions tailored to your preferences.

You can opt out of promotional messages at any time — just let support know or turn them off in your profile settings.

🤝5. Data Sharing Policy

Dhk7 never sells your personal data. It is shared with third parties only in the following circumstances:

  • Payment Processor: Minimal information required to process transactions via bKash, Nagad, and Rocket.
  • KYC Partner: With authorized agencies for identity verification.
  • Legal Authorities: When required by court order or government request.
  • Security Investigation: Required for fraud or money laundering investigations.
  • Business Changes: To a new owner in the event of an acquisition or merger.

Every third party is bound by our privacy agreement and cannot use your data for any other purpose.

We never sell your data to advertisers or marketing agencies. Your privacy matters more to us than any business interest.

🛡️6. Data Storage & Security

Dhk7 uses the latest technology to keep your data secure:

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL.
  • Encrypted Database: All stored data is kept in fully encrypted form.
  • Two-Factor Authentication: An extra layer of security at login.
  • Firewall: Advanced firewall systems to prevent unauthorized access.
  • Regular Audits: Security experts conduct regular system checks.
  • Restricted Access: Only authorized personnel can access the necessary data.

Your data is retained for as long as your account is active and for a set period as required by law. After account closure, personal data may be kept for up to 5 years — this is a legal requirement.

In the event of a security breach, we will notify affected users within 72 hours.

🍪7. Cookie Policy

Dhk7 uses cookies — small files stored in your browser that help improve your experience on the platform.

Cookies can be deleted or disabled at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the website.

⚖️8. Your Rights

As a dhk7 platform user, you have several important rights regarding your own data:

  • Access: The right to know what data we hold about you.
  • Correction: Right to update any incorrect or outdated information.
  • Deletion: Right to request deletion of your data, subject to certain conditions.
  • Processing Restrictions: Request to pause data processing while an investigation is ongoing.
  • Transfer: The right to receive your data in a structured, portable format.
  • Objection: Right to object to your data being used for specific purposes.
  • Consent Withdrawal: Right to withdraw consent at any time.

To exercise any of your rights, email us at [email protected]. We will respond within 30 days.

Some rights may not apply in full due to legal or regulatory requirements. For example, financial transaction records must be retained for a set period by law.

👶9. Children's Privacy

Dhk7 is strictly for users aged 18 and above. We do not knowingly collect data from minors. Age verification is mandatory at registration.

If a parent or guardian believes their child has created an account on dhk7, please contact us immediately at [email protected]. We will verify the account and take the necessary action.

If we discover that any data belongs to a user under 18, that account will be closed immediately and all associated data will be deleted.

🔗10. Third-Party Services

Dhk7 uses certain third-party services, each with their own privacy policies:

  • Payment Gateway: bKash, Nagad, Rocket — for processing transactions.
  • Game Providers: Software partners for casino and sports games.
  • Analytics Services: For website performance monitoring.
  • Customer Support Platform: For live chat and the ticket system.

These third-party services are bound to follow our guidelines and cannot use your data independently. We are not responsible for the privacy practices of any external sites linked from our website.

🔄11. Policy Changes

Dhk7 may update this Privacy Policy at any time. Registered users will be notified of significant changes in advance via email or through the platform.

Continued use of the platform after any changes will be considered acceptance of the updated policy. Please check the "Last Updated" date at the top of this page regularly.

📬12. Contact

Contact us for any questions, requests, or complaints related to this Privacy Policy:

  • Email: [email protected]
  • Live Chat: Live chat button at the bottom right of the website (active 24/7)
  • Response Time: Typically within 24-48 hours

Our privacy team is always ready to help. Feel free to reach out with any questions.

Why We Use Your Data Safe at dhk7

We protect your privacy in action, not just in words. See how we do it here.

🔐
256-bit SSL Encryption

Every data transfer is secured with military-grade SSL encryption. Your password, payment details, and personal data are completely protected.

🚫
We Do Not Sell Your Data

Dhk7 never sells your personal data to third parties. Protecting your privacy is our core commitment — it is not a commodity.

🛡️
KYC Verification System

Every account is verified to prevent fraud and identity theft. No one else can access your account.

👁️
Transparent Data Use

We are clear about what data we collect and why. No hidden terms or vague language — everything is stated directly.

⚙️
User Controls

You have the full right to view, correct, or delete your data. Make any changes via your profile settings or by contacting support.

🔔
Instant Alerts

If any unusual activity occurs on your account, you will receive an instant SMS or email alert. Nothing happens without your knowledge.

Know Your Privacy Play Safe!

You've read dhk7's Privacy Policy. Go ahead and register with confidence — start your journey on Bangladesh's most trusted gaming platform.

Licensed SSL Secured 24/7 Support Fast Payouts
বাংলা