Responsible gaming means treating gaming purely as entertainment — not as a source of income or a way to chase losses. At dhk7, we believe gaming is most enjoyable when it stays within healthy limits.
Online gaming is growing fast in Bangladesh. More and more people are joining casino games, Sports Betting, and live games. But once you cross the line, problems follow — family stress, financial pressure, and anxiety. That's exactly why dhk7 puts responsible gaming at the top of its priorities.
Keep in mind: Gaming is for entertainment only. Never bet more than you can afford to lose.
On dhk7, you have full control over the limits you set for yourself. Deposit limits, session timers, and self-exclusion are all tools in your hands. We want you to stay well and enjoy gaming as one of life's small pleasures.
It's not always easy to recognize when gaming habits are becoming a problem. Watch out for these warning signs:
If you identify with more than two of the above signs, set your limits now or contact support right away.
Dhk7 offers a range of powerful tools to keep you protected on the platform. All tools are completely free and available at any time:
Set daily, weekly, or monthly deposit limits. Once applied, they take effect immediately.
Set a daily limit on how many hours you spend gaming. You'll get an automatic alert when your time is up.
Need a short break? Temporarily suspend your account for anywhere between 24 hours and 30 days.
For a long-term break, fully close your account for anywhere between 6 months and 5 years.
View your complete betting and spending history. Easily analyze your own habits.
You'll receive periodic pop-up notifications showing how long you've been playing and how much you've spent.
To activate these tools, log in and go to your profile settings, or contact support.
Answer the following questions honestly. They'll help you understand where your gaming habits currently stand:
Did you spend more than your set budget last week?
Have you ever lost track of work, studies, or family because you were absorbed in gaming?
Have you felt the urge to keep playing after a loss in order to win your money back?
Have family or friends expressed concern about your gaming?
Have you borrowed money or skipped important expenses because of gaming?
Do you feel restless or irritable when you're not gaming?
If you answered "Yes" to more than two questions, please speak with our support team or use the self-exclusion option.
Self-exclusion is the most effective way to pause your gaming — temporarily or long-term. The process on dhk7 is straightforward:
Log in to your dhk7 account and click the profile icon in the top right corner.
Go to "Account Settings" or "Responsible Gaming" to access all available protection tools.
6 months, 1 year, 3 years, or 5 years — choose whichever duration works best for you.
Once confirmed, your account will be locked immediately. It cannot be unlocked before the period expires.
You can also reach out directly via live chat and our support team will activate the exclusion on your behalf.
If you attempt to open a new account during self-exclusion, that account will be closed as well.
Dhk7 strictly enforces an 18+ policy. No underage individual is permitted to use this platform. Age verification is mandatory at the time of registration.
If there are children or teenagers in your household, take the following steps:
If you have any concerns, email us immediately at [email protected]. We'll respond within 24 hours.
Our responsible gaming team is by your side 7 days a week, 24 hours a day.
We don't just make promises — we take real action. Here's how.
Dhk7 operates under a license issued by an international gaming authority. Adhering to responsible gaming policies is a legal obligation we take seriously.
Every new account undergoes strict age verification. No one under 18 can register.
Our automated system detects unusual gaming patterns and alerts users when necessary.
Talk to our trained support team via live chat anytime. Never hesitate to ask for help.
Setting limits, taking breaks, or suspending your account — it's all in your hands. No complicated process.
When you reach out for help, your privacy is fully protected. Your information is never shared with any third party.
Responsible gaming at dhk7 is more than a policy — it's a commitment we live by every day. Play for fun, and always stay within your limits.